IF YOU MAKE A PAYMENT WITHOUT PLACING AN ORDER, YOU WILL INCUR A $10 PROCESSING FEE FOR OUR OFFICE TO MANUALLY ENTER YOUR ORDER. Please proceed to your schools order page and choose a package if you do not have an existing order.
CREDIT CARD CHARGE
I hereby authorize Moon Grad Services to charge my credit card in the amount I have selected
in the check-out section.
I have read the entire
agreement and understand that I will be held fully responsible for its terms
and charges and I agree that all sales are final and that there are no refunds
Refund Policy - Deposits are non-refundable.
Orders and pricing are subject to audit when received & proceeded by
our office in case of any errors and will be adjusted accordingly. We
do all that we can to notify a customer of any changes in this instance
but cannot guarantee contact.
You have up to 72 hours after
placing your order to make any changes. All sales are final, if extreme
circumstances require customer to cancel or change their order, a
written refund request must be submitted to Moon Grad Services. This does NOT
mean you will be issued a refund, it simply means that your request will
be taken under consideration according to the items ordered, school
regulations and event status. Cancellation requests placed after the 72
hour period will incur a cancellation fee of $20.00 if fulfilled.
refunds or cancellations on personalized or dated items. No refunds
after scheduled delivery date on campus. No products will be held for
delivery after graduation day. (They will be returned to our factory.)
No changes to or downsizing of packages or orders is allowed after 72
hours of placing orders.
Refunds policies vary per school,
please review your package flier for your own school refund policies. If
a refund DOES apply to your school, refund requests must be submitted
by mail and must include signed documentation from the school stating
they approve request.
All refunds are subject to approval by the company and a request does not guarantee a refund will be issued.